Questions?Answers.

YurRide is the passenger app from YurDrivers Network, a rideshare company in New York City. You book rides in the app and never pay surge pricing. YurRide is free to download on the App Store and Google Play.

YurRide operates in all five New York City boroughs: Manhattan, Brooklyn, Queens, the Bronx and Staten Island. YurDrivers Network launched its rideshare service to the public in New York City in July 2025.

Yes. You can book a YurRide 24 hours a day, 7 days a week, with no surge pricing at any hour. Customer support is also available 24/7 at [email protected].

There are three ride options: YurRide Regular for 1-3 riders, YurRide Standard for 4-6 riders, and YurRide Standard Plus for an SUV or luxury sedan.

Download the YurRide app, create an account and add a payment card. Then enter where you are going, choose a ride option and confirm your ride.

Yes. The YurRide app shows your trip with real-time tracking, so you can follow your driver to the pickup point and along the way.

You pay by card in the app. Payments are handled by third-party payment processors, and YurDrivers Network does not collect or store your full card number.

Yes. Tips go entirely to your driver. YurDrivers Network does not keep any part of a tip.

No. YurRide never uses surge pricing. Fares do not rise with demand, weather or time of day, so a ride at rush hour or in the rain is not priced higher because more people want one.

Yes. YurRide shows a fair, upfront rate before you confirm a ride, so you can budget your trip with confidence.

Prices vary by trip, but YurRide fares never surge. You avoid the higher prices that dynamic pricing can bring at rush hour, in bad weather and late at night.

Tolls and airport or event fees are added where they apply. Cancellation, no-show, cleaning or damage fees can also apply. All fees are set out in the Terms of Use.

Yes. Every ride you complete earns reward points. You start at the Silver tier and move up to Gold and Platinum, with discounts of up to 10%, 12% and 15% per ride.

Download the YurDrivers app on iPhone or Android and complete sign-up in the app. Then you can go online and start accepting rides.

Rideshare drivers in New York City need a TLC driver license and a TLC-licensed vehicle. YurDrivers Network operates as a TLC-licensed Black Car base (#B03126).

You earn from the rides you complete through a patented revenue-sharing platform built for fair, consistent earnings. You also keep all of your tips and earn a 5% commission on rides taken by the people you refer.

Drivers can cash out instantly and access their earnings anytime in the YurDrivers app.

Yes. You set your own hours and decide how much you drive. There are no fixed shifts.

No. Drivers are independent contractors, not employees. You receive an IRS Form 1099 for your earnings.

Yes. As an independent contractor you can decline a ride request, for example if you disagree with the fare.

Share your referral code. When someone signs up with it, you earn a 5% commission on every ride they complete. Taxes, tips, tolls and other fees are not included in the commission.

Both riders and drivers can refer both riders and drivers. The 5% commission applies to passenger and driver referrals alike.

It is a patented commission system. Instead of a one-time sign-up bonus, you earn a commission every time someone you referred completes a ride.

Yes. YurDrivers Network is licensed by the NYC Taxi & Limousine Commission (TLC) as a Black Car base, license number B03126. The base appears on the city’s official list of current TLC-licensed bases.

Yes. Drivers go through rigorous background checks, and vehicles are inspected, so every ride is with a verified driver.

Yes. Corporate accounts include centralized billing, consolidated monthly invoices with project codes, employee management, spend reports and the same no-surge pricing.

Yes. Corporate accounts can schedule rides days or weeks in advance, for example for airport transfers and important meetings.

"Yur" is pronounced "your", as in YurRide ("your ride") and YurDrivers ("your drivers").

They are the two apps from YurDrivers Network. YurRide is for passengers who want to book rides. YurDrivers is for drivers who want to earn by giving rides.

YurDrivers Network was founded in 2015 by Louis Paulucci. The company launched its rideshare service to the public in New York City in July 2025.

The company office is in Rochelle Park, New Jersey. The rideshare service operates in New York City, across all five boroughs.

Email [email protected] or use the form on the contact page. Customer support is available 24/7. There is no phone line, so email is the fastest way to reach the team.

You can request account deletion from the delete account page on this website.